Chatbots have settled into a permanent role within enterprise systems. By 2026, they support customer interactions, employee ...

Microsoft Corp. is infusing artificial intelligence agents into Azure Copilot to turbocharge cloud operations with agentic automation. Announced today at Microsoft Ignite 2025, the revamped Azure ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s often misunderstood, especially by non-technical founders. Words like ...

Ralph Lauren has launched “Ask Ralph,” a new conversational AI chatbot to provide styling and shopping advice. Developed with Microsoft’s Azure OpenAI platform, the bot can create curated looks from ...

Modern organizations have been utilizing Artificial Intelligence (AI) in a variety of ways to successfully create personalized customer experiences while simultaneously digitizing core business ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...