At the Becker’s Hospital Review Annual Meeting in Chicago on May 17, Charles “Chuck” D. Stokes, MHA, COO, and Michael Shabot, MD, CMO of Houston-based Memorial Hermann Healthcare System, discussed ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

Organizations and broader society often emphasize individual resilience in the workplace. We saw this on display among healthcare workforces throughout the COVID-19 pandemic, as individuals on the ...

BOSTON--(BUSINESS WIRE)--Press Ganey today launched its High Reliability Platform™ (HRP™), the industry’s first safety management solution to incorporate the company’s widely adopted HPI ® ...

The Cincinnati-based health system's new chief clinical officer wants to create a culture of safety and stability. The new chief clinical officer of UC Health is looking forward to helping the ...

How can systems be designed to guard against unexpected downtime? How does system reliability impact product development? In what ways can artificial intelligence and machine learning improve system ...