Salesforce is introducing artificial intelligence (AI) and predictive capabilities across its cloud customer relationship management (CRM) software-as-a-service products through its Einstein brand. At ...

Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

Staying connected with your customers and prospects is an essential business practice. However, it can also be hard to stay organized with all of your customer communications and sales outreach ...

Salesforce pricing starts at $25 per user, per month for its Starter Suite, a CRM bundle featuring sales, marketing, customer service, and commerce features for small businesses. Beyond that, ...

Salesforce's Einstein artificial intelligence platform celebrates its one-year anniversary this week and the CRM giant is marking the occasion with the launch of several new features. The new Einstein ...

Salesforce wants to supercharge customer service workflows with artificial intelligence. Toward that end, the San Francisco company today revealed a slew of AI-driven features headed to Service Cloud, ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

Salesforce on Thursday announced updates to the Sales Cloud platform that aim to bring improvements around prospecting, billing and marketing automation. The CRM giant is also a touting a new customer ...

NetSuite CRM vs. Salesforce: Which CRM Is Best? Your email has been sent Compare NetSuite CRM and Salesforce to determine which CRM is best for your business. Explore features, pricing and suitability ...